Return Policy

At TakeMeOn.lk, we aim to provide a reliable and transparent online career and employment platform connecting job seekers, employers, and recruiters.

This Refund Policy explains the circumstances under which payments made through TakeMeOn.lk may or may not be refunded.

1. Subscription Payments

TakeMeOn.lk may offer paid subscription plans, packages, or other paid services to registered users, employers, recruiters, or companies.

Before completing a payment, users are responsible for reviewing the selected subscription, applicable fees, duration, and services included in the selected plan.

Once a subscription has been successfully activated, payments are generally non-refundable.

2. No Refunds for Successfully Completed Subscriptions

TakeMeOn.lk does not provide refunds for:

* Successfully completed subscription payments.
* Subscriptions that have already been activated.
* Unused portions of an active subscription.
* Failure to use the services after subscribing.
* Change of mind after purchasing a subscription.
* Failure to make use of available features during the subscription period.
* Subscription cancellations made after successful payment.
* Failure to obtain employment, candidates, interviews, or business opportunities through the platform.

Users are therefore encouraged to carefully review the selected subscription before completing payment.

3. Failed Transactions

A refund may be considered where a payment transaction fails but the customer’s account has nevertheless been debited.

In such circumstances, TakeMeOn.lk may verify the transaction with the relevant payment gateway or payment service provider before processing the refund.

Where the transaction is confirmed as a failed transaction and the payment has been successfully deducted from the customer’s account, TakeMeOn.lk will initiate the applicable refund.

4. Duplicate Transactions

If a user is charged more than once for the same subscription or transaction due to a verified technical or payment-processing error, the duplicate payment may be reviewed and refunded.

The customer may be required to provide transaction details or other information necessary to verify the duplicate payment.

5. Refund Processing

Approved refunds will be processed through the applicable payment method or payment gateway, subject to the procedures and processing times of the relevant financial institution or payment service provider.

The time taken for the refunded amount to appear in the customer’s account may vary depending on the customer’s bank or payment service provider.

6. Subscription Cancellation

Users may choose not to renew a subscription where cancellation or non-renewal functionality is available.

Cancellation or non-renewal does not automatically entitle the user to a refund for an already completed subscription payment.

The user may continue to access the applicable services until the end of the relevant subscription period, subject to the terms of the selected plan.

7. Changes to Subscription Services

TakeMeOn.lk reserves the right to modify, suspend, replace, or discontinue any feature or service offered through the platform.

Where required by applicable law, TakeMeOn.lk will address any resulting refund obligations in accordance with the applicable legal requirements.

8. How to Request Assistance

For payment-related issues, users should contact TakeMeOn.lk and provide relevant information such as:

* Full name
* Registered email address
* Transaction date
* Transaction amount
* Transaction/reference number
* Description of the payment issue

TakeMeOn.lk may request additional information where necessary to verify the transaction.

9. Policy Changes

TakeMeOn.lk reserves the right to amend this Refund Policy from time to time.

Any changes will be published on the website with an updated “Last Updated” date.

10. Contact

For questions relating to payments or refunds, users may contact TakeMeOn.lk through the official contact details provided on the website.

Important: This Refund Policy should be read together with the TakeMeOn.lk Terms & Conditions and Privacy Policy.